EDUCATIONAL AND PROFESSIONAL RESUME
Cindy L. Osborne
E-mail: [email protected]
Objective:
Expand my leadership role in financial aid organizations. Promote and enhance financial aid eligibility
for low to middle income families.
Highlights of Qualifications:
Strong attention to detail and ability to work independently or as a team
Experience in critical thinking
Excellent communication and customer service skills
Education:
Northern Michigan University, Marquette MI
Bachelor of Science: History
Graduation: December 1996 Cum Laude
Northern Michigan University, Marquette MI
Master of Arts: English Literature
Graduation: May 2001
Michigan State University, East Lansing MI
Master of Arts: Education
Anticipated Graduation: December 2012
Professional Experience:
2006-present Michigan State University, East Lansing MI
Financial Aid Officer: Advising students/parents, determining aid eligibility. Outreach activities.
Ombudsman: Identify and resolve student/parent conflicts regarding financial aid issues.
2001-2006 University of Michigan, Ann Arbor MI
Financial Aid Officer: Advising students/parents, reviewing FAFSA, awarding/processing financial aid.
1983-2001 Wells Fargo Bank f/k/a MFC First National Bank, Marquette MI
Student Loan Coordinator: Responsible for all aspects, including government
reports, of multi-million dollar student loan portfolio. Conducted Seminars and
workshops.
Mortgage File Documentation Specialist: Finalized mortgage files and verification of compliance laws.
Activities and Honors:
1996 Golden Key National Honor Society
1996 Phi Alpha Theta-History honor society
1996 Sigma Tau Delta-English honor society
Professional Affiliations and Activities:
1995 Published paper in history anthology
1996 Presented paper on Metaphysical Poetry at MI Academy of Arts, Science and Letters
2001 Literacy and American history tutor
Computer Knowledge:
Software: MSWord, Excel, PeopleSoft, SAM
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